The Heartbeat
of Our Work

We’re blessed with individuals and groups who recognize that wherever there is a human being, there is an opportunity for kindness…and we can always use more helping hands.

Volunteers are essential to the success of our operation at both our Day Center and our Bridge Housing Campus. Learn more about the opportunities available and where you follow the call to serve.

By the Numbers in 2024

1,115

Volunteer Shifts Filled

455

Unique Volunteers

8,411

Volunteer Hours

volunteer in Bridge Housing Campus kitchen
day center volunteer serving salad
laundry volunteer at Day Center

Volunteer:

Day Center Opportunities

Every morning, we offer our guests two hot meals, access to showers, laundry service, items of basic need, and more. More importantly, we offer a community of compassion where people who live at the margins of society are welcomed and embraced. In order to make it all happen, we need volunteers willing to roll up their sleeves and help wherever needed.

Meal Service

Hot, nutritious meals support our guests’ mental and physical health, which is key to their overall well-being. We rely on a dedicated volunteer corps to help us prepare and serve food, as well as pitch in to keep the serving line full, clean up tables, and wash dishes. This is a great way to get to know our staff and interact with our nearly 230 guests each day – especially as a first-time volunteer!

Front Office & Shower Support

We provide our guests with private shower units and sink/shave stations in a clean, welcoming environment. We also provide guests with toiletries, new socks and underwear, clothing, and other  items of basic need. As a front office volunteer, you’ll assist in sanitizing showers between guest use, assisting those waiting to use the facilities, and distributing necessities.

Laundry Service

We launder guests’ clothing while they are at the Day Center, providing them with a fresh set of clothes as they wait for their belongings to be washed and dried. As a volunteer, you’ll keep the washers and dryers humming with guests’ clothes, fold each load, and make sure the laundry room stays tidy.

Special Projects

Volunteers are also vital in helping to organize the community’s generous contributions. That can include picking up food donations from restaurants and delivering them to the Center, stocking food, health and hygiene products, and other goods we receive all with ample instruction from our program staff.

Volunteer:

Bridge Housing Campus Opportunities

This trauma-informed, holistic transitional housing program offers residents a temporary place to stay while being provided with support services leading to a pathway to health, healing, and stability. Volunteers are critical to the success of the program and are involved in nearly every aspect of our residents’ daily lives.

Meal Teams

The kitchen is the soul of a home. Join our chef in the heart of our Bridge Housing Campus where meals are prepared not only for our Bridge Housing residents, but also for the more than 200 guests that join us at our Day Center. Volunteer Meal Teams assist with meal preparation, serving residents, and keeping the Bartush Family Kitchen clean and healthy. 

Lear Corporation Donation Center

Without the generosity of our donors, our work would not be possible. Volunteers in the Lear Corporation Donation Center sort donations, assist with inventory management, and fulfill requests for items from our BHC residents and the Day Center. This opportunity is available to volunteers aged 14+ (those aged 14 and 15 must have a parent or guardian with them at all times).

Program Presenters & Support

While staying with us, residents will have a full schedule of support services, learning opportunities, and recreational activities. If you have a specialized skill or desire to engage with our residents, this may be the opportunity for you! Volunteers provide support to staff leading sessions, as well as presenting materials to residents.

Laundry

Help ‘behind the scenes’ in our commercial laundry room, washing, drying, and folding towels and sheets for our residents. This essential service supports residents hygiene, health, and well being while staying at the Bridge Housing Campus.

kitchen volunteer at bridge housing campus
volunteer with guest at PFC Day Center

Volunteer:

FAQs

We understand that things can come up and you may need to cancel the shift you’ve committed to. Please let us know at least 24 hours before your shift so that we are able to find other volunteers to fill your slot(s) by contacting Tyrie Goodner, Volunteer Specialist of Bridge Housing at tyrie@pfc.org or (313) 964-2823, ext. 234 or Paul Garceau, Volunteer Coordinator for the Day Center at pgarceau@pfc.org or (313)964-2823, ext. 228.

Please wear comfortable clothes, including long pants and close-toed shoes for your volunteer shift(s). If you are working in the kitchen at either facility, you will also need to wear a hat or hairnet, which we will gladly provide for you.

Complimentary parking is provided for all volunteers.

It is important to arrive promptly when your shift begins to ensure you have enough time to check-in and get settled in your role.

Pope Francis Center volunteers are key to creating a community of kinship with our guests. In visiting with guests, here are a few DOs:

  • Interact and talk to guests!
  • Treat everyone politely, with dignity and respect
  • Maintain a non-judgmental attitude
  • Keep sensitive matters confidential
  • Smile and have fun!

When it comes to visiting with guests, here are a few DON’Ts:

  • Use sexist, racist, homophobic, or other offensive language
  • Engage in physical or verbal altercations
  • Give guests money
  • Share your personal information