Position Title: Manager of Individual Philanthropy
Position Type: Full-Time
Position Summary
The Manager of Individual Philanthropy reports to the Director of Philanthropy and is responsible for building relationships with and securing funds from individual donors to support the mission, vision and values of Pope Francis Center (PFC). He/she practices relationship-based philanthropy and plays an integral part in meeting and exceeding budget goals to ensure PFC’s success and sustainability. He/she will primarily work with a portfolio of mid-level donors, working to engage, steward, solicit and upgrade support throughout the year. He/she will manage PFC’s monthly giving program as well as crowdfunding efforts. The Manager of Individual Philanthropy will focus on building our base of support through gratitude, stewardship, and engagement, to avoid attrition, ensure all donors feel appreciated and understand the impact of their gift, and to increase support to PFC to ensure sustainability.
Job Duties & Responsibilities:
- Manage a portfolio of mid-level individual donors giving $1,000 – $5,000 annually
- Grow current base of mid-level donors through developing and implementing a strategic
gratitude and gift acknowledgment program and through personalized touchpoints and
continued engagement throughout the year
- Make gratitude calls to all donors giving $1,000 or less within 24 hours of receipt of gift
- Manage monthly giving program; develop and implement creative engagement and gratitude
strategies for monthly donors, including engaging them with legacy giving opportunities
- Manage crowdfunding campaigns and engagement of crowdfunding donors, including
fundraising efforts for Thrive and implementing additional crowdfunding strategies throughout
the year based on best practices
- Engage with individual donors and donor prospects at fundraising events, community events,
one-on-one visits
- Invite donors to attend a tour of PFC and/or Bridge Housing Campus, lead tours regularly
- Work with Marketing, Communications & Events Coordinator on social media strategies for
monthly donors and crowdfunding campaigns
- Work with Director of Philanthropy and Major Gift Officer on moves management, identifying
mid-level donors as major gift prospects, working continuously to meet donors needs while also
increasing support to PFC
- Support Director of Philanthropy and Major Gift Officer with major donor activities, major gift
prospecting, legacy giving, capital campaign, proposal development as needed
- Invite individual donors to attend the Building Bridges Gala, and provide additional event
support before, during and after the event
- Perform other philanthropy team activities as required by management
Performance Metrics:
- Achieving overall agreed-upon revenue goal
- Retention and upgrading of donors, including cultivation of major gift prospects
- Development of gratitude and engagement strategy for mid-level donors
- Regular and timely reporting back to the donor on their giving impact
- Creating timely reports that reflect portfolio performance, continuous focus on how to adjust
and improve for the future
- Management of people, process, deadlines and budget while adhering to the policies and
procedures of the organization.
- Being a team player and protecting the mission, goals and values of the organization.
- Maintaining a positive and constructive attitude while solving problems.
Job Qualifications:
- Passion for the mission and vision of PFC
- Commitment to living the values of PFC: Love in Action, Dignity in Service, Transformational
Healing, Community First
- Bachelor’s degree required
- 3 – 5 years experience managing individual with demonstrated success in upgrading donors
- Exceptional verbal and written communication skills
- Ability to meet deadlines and monitor and meet income goals
- Excellent interpersonal and listening skills
- Highly organized and ability to manage multiple
- Positive attitude and desire to build and contribute to a healthy team dynamic
- Experience with donor databases; Raiser’s Edge experience preferred
Additional Information
This is a full-time position with an office location at the GM Renaissance Center, Detroit. PFC’s administrative offices will be moving to the Bridge Housing Campus in Spring 2024, located at 2915 W Hancock St, Detroit. The Manager of Individual Philanthropy’s office will move to that location at that time. The working hours are between 9am – 5pm, with some evening or morning hours required on occasion. The Manager of Individual Philanthropy will primarily work in the office, work at the Center and Campus leading tours, and in the community while meeting with donors. Hybrid-remote work and flexible schedules can be discussed. Salary for the Manager of Individual Philanthropy position is $80,000. PFC offers generous healthcare benefits, unemployment insurance, paid holidays and paid time off.
To apply for this position, please send your resume and a cover letter to Careers@popefranciscenter.org
Pope Francis Center is proud to be an equal-opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We do not discriminate based on race, color, sex, religion, sexual orientation, national origin, status as an individual with a disability, genetic information, pregnancy, status as a protected veteran, or any other applicable protected characteristic as outlined by federal, state, or local laws.